Beatrice Bösiger
Editor
Finanz und Wirtschaft
Alexander Trentin
Market Correspondent
Finanz und Wirtschaft
Artificial Intelligence (AI) is increasingly impacting our everyday lives to the extent that it is already impossible to imagine many aspects of the world around us interacting without it. Company managers and customers are changing their behaviour and benefitting from technical innovations brought about by AI. This is particularly true in relation to the technology and business, finance and human resources of small and large companies, but AI is also playing an increasingly pivotal role in improving customer experience.
We invite you to use the expertise you gain from our webinar as a compass for your own journey into the world of Artificial Intelligence.
We look forward to welcoming you on this new path between March 2 and 11.
Beatrice Bösiger Editor Finanz und Wirtschaft
Alexander Trentin Editor Finanz und Wirtschaft
Webinar: KI im Einsatz an der Kundenfront
Im vierten und letzten Teil der Reihe «Artificial Intelligence» geht es um den Nutzen künstlicher Intelligenz in Kundenbeziehungen sowie einen Ausblick.
Webinar: Wie man KI richtig einsetzt
Im ersten Teil der Reihe «Artificial Intelligence» werden Beispiele für die praktische Implementierung diskutiert.
Webinar: KI in der Finanzwelt
Im zweiten Teil der Reihe «Artificial Intelligence» geht es um die Fragen, ob und wie KI Prozesse in der Finanzindustrie verändert.
Webinar: Wie HR KI einsetzt
Im dritten Teil der Reihe «Artificial Intelligence» werden Chancen und Risiken von KI im Personalbereich diskutiert.
Tuesday, 2 March 2021
Foundations for the Technology of the Future:
To really take advantage of technology, companies need to lead and develop it, which means combining the talents and knowledge of their employees with the ability of machines to explore great possibilities. Join our webinar and hear from our experts why AI is your ally in the Cloud, how CERN manages exabytes of data, and get insights from the Fraunhofer Institute research on how AI is used in wireless networks in production.
4.00 pm
Welcome by the day’s moderator
Alexander Trentin Finanz und Wirtschaft
4.10 pm
IMPULS
AI your Ally in the Cloud
Dr. Thierry Bücheler Oracle
Andy Fitze SwissCognitive – The Global AI Hub
4.20 pm
IMPULS
Filtering Petabytes of Data with Deep Learning
Riccardo Castellotti CERN
4.30 pm
IMPULS
Artificial Intelligence for reliable wireless Networking in Production
Dr. Dirk Mayer Fraunhofer-Institut für Integrierte Schaltungen IIS
4.40 pm
Q&A
5.00 pm
Summary by the day’s moderator
Alexander Trentin Finanz und Wirtschaft
Thursday, 4 March 2021
The Era of Modern Finance:
87% of business leaders believe that, if they don’t rethink financial processes, they’ll face mounting risks including falling behind competitors, increasingly stressed workers, inaccurate reporting, and declining productivity. It’s time for business to embrace AI and machine learning in finance. In this session you will learn more about best practices in Adaptive Intelligence, Proactive Narrative and AI in Analytics. Let’s hear from WISeKey how they use blockchain to meet trust, data and AI, whereas 21 strategies will demonstrate how mathematics can support the financial system.
4:00 pm
Welcome by the day’s moderator
Beatrice Bösiger Finanz und Wirtschaft
4.10 pm
IMPULS
The Power of AI in Finance
Hajer Mabrouk Oracle
4.20 pm
IMPULS
When Blockchain Meets Trust, Data and Artificial Intelligence
Carlos Moreira WISeKey
4.30 pm
IMPULS
Decision-making when Uncertain? A case for AI
Prof. Yvonne Hofstetter 21strategies
4.40 pm
Q&A
5.00 pm
Summary by the day’s moderator
Beatrice Bösiger Finanz und Wirtschaft
Tuesday, 9 March 2021
Attracting Employees, retaining Employees:
As we enter 2021, the global workforce is still adapting to the new workplace. HR leaders see challenges in remote work, younger employees are seeking support, and no two countries are feeling the same impact. But one thing is universal: people need more support and they’re turning to their employers for help. Join this webinar to learn where AI can add value to HR processes in reality. Joachim Skura from Oracle will decipher facts from fiction when it comes to turning technology into real productivity. Diego Trupiano will give insight on how HR technology helps Kempinski Hotels to empower and connect people while offering a continuous journey to efficiency and excellence. The third speaker Michael Kramarsch will talk about the use of artificial intelligence in the scope human resources out of a CEO view. The central question for him is: How can the use of AI minimize various biases in HR and ensure ethical correctness in the best possible way?
4.00 pm
Welcome by the day’s moderator
Beatrice Bösiger Finanz und Wirtschaft
4.10 pm
IMPULS
Kempinski’s Journey to People Enablement and Beyond
Diego Trupiano Kempinski Hotels
4.20 pm
IMPULS
Facts vs. Fiction – Everyone talks about AI in HR but what is the Real Business Value?
Joachim Skura Oracle
4.30 pm
IMPULS
¡buenos bias! – Using AI in HR, but do it right!
Michael Kramarsch HKP Group
4.40 pm
Q&A
5.00 pm
Summary by the day’s moderator
Beatrice Bösiger Finanz und Wirtschaft
Thursday, 11 March 2021
Designing Today’s Customer Experience:
Consumer-focused businesses use artificial intelligence to help increase sales. The technology can more successfully suggest products that online shoppers end up buying. AI has also been successfully deployed to handle increased numbers of service calls and Chatbots based on AI handle 60 percent or more of incoming calls autonomously. Register now and learn how you can Master Customer Signals at Scale with AI to create better experiences. Also, hear Qiagen talk about a Customer Experience Beyond Amazon – Powered by AI.
4.00 pm
Welcome by the day’s moderator
Alexander Trentin Finanz und Wirtschaft
4.10 pm
IMPULS
Mastering Customer Signals at Scale: Creating Better Experiences through AI
Harald Behnke Oracle
4.20 pm
IMPULS
A Customer Experience Beyond Amazon – Powered by AI
Dr. Thorsten Harzer QIAGEN
4.30 pm
IMPULS
Next Steps UX: Curse and Blessing of the new Possibilities
David Bosshart Gottlieb-Duttweiler-Institut
4.40 pm
Q&A
5.00 pm
Summary by the day’s moderator
Alexander Trentin Finanz und Wirtschaft
Harald Behnke leads Oracle’s Customer Experience strategic development in EMEA and co-innovates digital industry transformation with customers, partners and product development. He previously supported the company\'s cloud transformation in leadership roles from Product Management, Marketing to Industry Solutions. Prior to joining Oracle, Harald Behnke was CEO and co-founder of digital startups ExitGames.com and Radio.net. Mr. Behnke also managed mobile data services at Orange and started his career as Managing Director at digital marketing agency Pixelpark (Publicis group). He holds degrees in Computer Science (HFU) and Business Administration (HSBA).
David Bosshart ist gelernter Kaufmann und schloss sein Studium mit dem Doktortitel in Philosophie und politischer Theorie an der Universität Zürich ab. Er bildet sich kontinuierlich weiter u.a. an der Stanford University und an der Chicago Booth Business School. Bossharts Arbeitsschwerpunkte sind Megatrends und Gegentrends in Wirtschaft und Gesellschaft, die Zukunft des Konsums, des Konsumverhaltens und des Handels, künstliche und menschliche Intelligenz, Datenreichtum/Datenarmut, Widersprüche der Globalisierung und politische Philosophie, Management und gesellschaftlicher Wandel. Er ist Autor zahlreicher international veröffentlichter Publikationen, mehrsprachiger Referent und gefragter Keynote-Speaker in Europa, Amerika und Asien. Auftraggeber seiner Analysen und Vorträge sind inter- nationale Konzerne und nationale Unternehmen aus dem Handel, der Konsumgüter- und Dienstleistungsbranche, KMUs sowie Verbände, öffentliche Institutionen, NGOs, Forschung und Wissenschaft.
Thierry Bücheler is representing and coordinating the Insight (management consulting), Innovation, Industry and Enterprise Architecture teams for Alps (Switzerland and Austria) and the Scandinavian countries as one of four regional heads in EMEA. He builds on experience at the interface of business and IT in several sectors and industries. Before joining Oracle, he was an Engagement Manager at McKinsey & Company in Europe, North America and Africa and a visiting researcher at NEC Tokyo. Before that, he worked for two Swiss banks in the IT and strategy departments. He holds a PhD in Computer Science / Artificial Intelligence from University of Zurich and an M.Sc. in Computer Science from ETH Zurich
Riccardo Castellotti is a Data Engineer at CERN with the Hadoop, Spark, Streaming and database services. He supports various user communities at CERN and in LHC experiments providing Big Data and ML solutions. He works in the context of CERN openlab on developing integrated solutions on ML and analytics in cloud environments.
Andy Fitze, digital cognitive strategist, top global AI and digital trans-formation advisor for start-ups and enterprise boards, tactical leader, and an AI influencer. With Dalith Steiger, Andy is the co-founder of the award-winning start-up SwissCognitive, and the CognitiveValley Foundation. He is president of the Swiss IT Leadership Forum, member of the Board of Directors of SwissICT, and Chairman of the Board of Directors of Service Management Partners. Andy is a lecturer and Member of the Strategic Advisory Board at Bern University of Applied Sciences. To share his 30 years of extensive knowledge and experience, he is often seen on global stages. He is also a passionate skipper on the oceans – providing him with a great balance for head and soul.
QIAGEN, a global leader in life science, claims to provide a customer experience beyond that of Amazon. Their AIMS (Artificial Intelligence in Marketing and Sales) system is one of the drivers for this outstanding experience in a B2B world. Dr. Thorsten Harzer will talk about QIAGEN’s use of AI in sales and marketing and present valuable insights.
Prof. Yvonne Hofstetter, 1966, Juristin, Essayistin und CEO 21strategies, begann ihre Karriere der Informationstechnologie 1999 als Produktmanagerin für Systeme der Verteilten Künstlichen Intelligenz (KI). 2020 war sie Mitgründerin von 21strategies, ein Portfoliounternehmen der Commerzbank AG, und fungiert seitdem als deren CEO. 21strategies stellt international tätigen Unternehmen KI-basierte Modelle zur Absicherung von Wechselkurs- und Rohstoffrisiken bereit. Seit 2014 ist Hofstetter gefragte Keynote-Speakerin zum Thema Digitalisierung und Gesellschaft. Zu den Technikfolgen von KI hat sie sich vielfach in den Medien geäußert. Ihre Bücher „Sie wissen alles“ (2014) und „Das Ende der Demokratie“ (2016) sind beim C. Bertelsmann Verlag erschienen. 2019 publizierte sie ihr jüngstes Buch „Der unsichtbare Krieg“ mit dem Verlag Droemer Knaur. 2018 wurde Hofstetter für ihr demokratiepolitisches Engagement mit dem 53. Theodor-Heuss-Preis und 2020 mit einer Honorarprofessur für Digitalisierung und Gesellschaft ausgezeichnet.
Michael H. Kramarsch ist Gründer und CEO der Unternehmensberatung hkp/// group mit Sitz in Zürich, Frankfurt, Amsterdam und Dordrecht. Er zählt zu den führenden Experten für wertorientierte Unternehmensführung, Corporate Governance, Board Compensation sowie strategische HR-Fragestellungen im Rahmen der Digitalisierung. Als Investor engagiert er sich in HR- sowie Technologie-Startups. Er ist Co-Chair und Mitinitiator des Ethikbeirat HR-Tech.
Hajer Mabrouk has 20 years experience in various software roles including HR and Finance. With a strong technical and functional background, she has been focusing on supporting business functions transformation through new technologies and modern practices. In her current role, she is focusing more specifically on unleashing the value of artificial intelligence for HR and finance.
Dirk Mayer is the Head of Distributed Data Processing and Control at the Fraunhofer Institute for Integrated Circuits, Division Engineering of Adaptive Systems. The focus of the department is applied research in artificial intelligence for industrial applications, from building energy systems to wireless networking for automation systems. He joined the institute in 2019 and is based at Dresden. Before, he was Chief Innovation Officer and in several scientific and management positions at Fraunhofer LBF in Darmstadt from 2003 to 2019. Dirk holds a PhD (Dr.-Ing.) in mechanical engineering and a degree (Dipl.-Ing.) in electrial engineering.
Carlos Moreira began career as a United Nations expert on information technology (IT), e-security and trust models; 1983-98, worked for the International Labour Organization (ILO), United Nations, United Nations Conference on Trade and Development (UNCTAD), International Trade Centre/World Trade Organization (ITC/WTO), World Bank, United Nations Development Programme (UNDP) and United Nations Economic and Social Commission for Asia and the Pacific (ESCAP). Early stage pioneer in the field of digital identity. 1995-99, Adjunct Professor and Head of the Trade Efficiency Lab, Graduate School of Engineering, Royal Melbourne Institute of Technology. 1999, founded WISeKey; currently, Chairman and Chief Executive Officer. Member, United Nations Global Compact; Global Clinton Initiative. World Economic Forum: Founding Member, Global Growth Companies; 2007-15, New Champion; 2012-15, Vice-Chair, Global Agenda Council on Illicit Trade; Partnering Against Corruption Initiative. Founder: Geneva Security Forum; Geneva Philanthropy Forum. Named one of the 300 most influential people in Switzerland for 2013, Bilan.
Joachim Skura is Strategy Director HCM Applications for Germany and Switzerland. Before joining Oracle, he worked as a consultant for almost 15 years and also worked \"on the other side of the table\" in the HR line for one of Germany\'s leading banks.
Passionate about foreign languages and cultures, Diego traveled the world for several years before finding his calling in the hospitality industry. After gathering operational experience and then graduating from the International University of Bad Honnef - Bonn in Germany, he joined the Corporate HR function of Kempinski Hotels SA in Geneva, Switzerland, back in 2013. Having a strong drive for continuous improvement and loving to bring order and structure in concepts and processes, Diego has driven the implementation of a global HR and Recruitment system at Kempinski Hotels SA, striving to bring a cohesive vision on Talent Acquisition and Talent Management processes and best practices to life, a journey that started back in 2015 and continues to date.
Alexander Trentin ist Redaktor im Ressort Märkte der «Finanz und Wirtschaft». Er schreibt dort über
Themen im Bereich Anlagestrategie, Finanzmärkte und Volkswirtschaft. Vor seiner Zeit bei der FuW
arbeitete er als Risikoanalyst bei der Bank für Internationalen Zahlungsausgleich in Basel. Er hat
Volkswirtschaftslehre an der Universität Mannheim in Deutschland und an der Chulalongkorn
University in Bangkok (Thailand) studiert. Alexander Trentin absolvierte Weiterbildungen zum
Chartered Financial Analyst (CFA) und zum Financial Risk Manager (FRM).
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